In today’s fast-paced digital landscape, reputation management isn’t just a luxury—it’s a necessity. Enter ReviewFlow, your secret weapon for tracking customer feedback on the platforms that matter most: Facebook and TripAdvisor. As of October 2018, ReviewFlow has evolved into Reputation Manager, an even more powerful and innovative tool. But for now, let’s focus on what makes ReviewFlow a game changer for local businesses.
Why Monitor Facebook and TripAdvisor Reviews?
Did you know that 88% of consumers read reviews to assess the quality of a local business? Moreover, 72% of people say positive reviews boost their trust in a local company. This statistic alone should ignite a fire under any business owner to keep an eye on what customers are saying online.
With 1.4 billion users, Facebook is more than just a social media platform; it’s a thriving hub for customer reviews. Consumers love the convenience of leaving feedback on a platform they’re already familiar with. And let’s not overlook TripAdvisor, attracting over 40 million users monthly and hosting 40 million reviews of hotels and restaurants worldwide. If you’re in the travel, hospitality, or catering industries, keeping tabs on TripAdvisor reviews is crucial.
Easy Tracking with ReviewFlow
Gone are the days of sifting through countless sites to monitor your online presence. With ReviewFlow, you can effortlessly track reviews across 18 leading review sites, including the likes of Google+, Yelp, and, now, Facebook and TripAdvisor. It’s all about simplifying the process.
To get started, if you already have existing ReviewFlow reports, just head to ‘Edit Report’, tick the boxes for Facebook and TripAdvisor, and voilà! For new reports, simply set them up as usual, and you’ll be automatically monitoring reviews from these key platforms.
Comprehensive Reports
ReviewFlow isn’t just about tracking; it’s about visualizing your success. You can set reports to update daily, weekly, or monthly. As soon as your report is ready, you’ll get an email alert, keeping you in the loop on any new reviews or changes to your star rating.
Mike Blumenthal, a respected figure in the industry, pointed out that Facebook is quickly becoming a go-to choice for leaving reviews. With such influential platforms at your fingertips, why would you let negative feedback linger in the shadows?
Custom Branding and Reporting
Not only can you track your reviews easily, but you can also customize your reports with your branding. ReviewFlow supports white-label reporting, allowing you to present your reviews and analytics in a way that aligns with your brand identity. This means you can focus on growth while your reputation remains polished and professional.
The Bottom Line
In a digital world where visibility is everything, GMB Fox ensures your business isn’t just online—it’s the first choice customers make. Let us handle the complexities of digital marketing, so you can focus on what truly matters: growing your business.
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