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Writer's pictureAilane Joy Ferrer

The State of Internet Marketing for SMBs: Insights from the 2013 Survey

Updated: 7 days ago


Insights from the 2013 Survey

In today’s fast-paced digital landscape, understanding the marketing habits of small and medium-sized businesses (SMBs) is crucial. The 2013 SMB Internet Marketing Survey sheds light on how these businesses allocate their marketing budgets, their perceptions of various channels, and the effectiveness of their strategies. As we delve into these insights, remember: “Marketing is no longer about the stuff you make, but the stories you tell.” — Seth Godin.


The Budget Breakdown


So, how much are SMBs actually spending on marketing? The average allocation stands at around $400 per month, with 32% of businesses spending less than $100. Only 4% are willing to shell out more than $5,000. This shows that many SMBs operate under tight budgets, often leading to skepticism about the effectiveness of their marketing efforts. It raises the question: Are they missing out on digital opportunities simply because they haven’t ventured beyond traditional methods?


Key Takeaways:


  • Average Spend: $400/month.

  • Limited Budgets: 32% spend under $100/month.

  • High-Spending Sectors: Industries like transportation, travel, and construction are investing more heavily in marketing.


As businesses grapple with these numbers, it’s crucial for agencies to identify sectors with greater spending power. “The secret of success is to be ready when your opportunity comes.” — Benjamin Disraeli. By pinpointing lucrative industries, agencies can tailor their services effectively.


Digital vs. Traditional Marketing


When asked about their marketing spend, SMBs reported that 46% of their marketing budget goes to internet and mobile marketing. However, a surprising 33% allocate less than 10% of their budget to these channels. This illustrates a disconnect—while many acknowledge the importance of digital marketing, only a few are willing to invest accordingly.


Key Findings:


  • Internet Marketing Allocation: 46% of total budget.

  • Lack of Engagement: 33% spend less than 10% on digital.


The reluctance to fully embrace online marketing could stem from misconceptions about its efficacy. Many still consider traditional channels more effective, particularly in sectors like travel and leisure. In fact, this industry appears to invest heavily in marketing overall, yet it ranks low in online spending.


Future Outlook


Looking ahead, only 21% of SMBs plan to increase their digital marketing budgets in the next 12 months. This stagnation suggests that many businesses are either content with their current strategies or are cautiously observing economic trends. As Myles Anderson from BrightLocal emphasizes, “Understanding the challenges and opportunities in the digital space is key to thriving.”


The Effectiveness of Marketing Channels


When asked which channels were most effective at generating leads, SMBs cited word of mouth (26%), followed by SEO (19%) and online local directories (15%). Surprisingly, PPC ranked much lower, indicating a general hesitance towards paid advertising.


Insights:


  • Most Effective Channels: Word of Mouth, SEO, Local Directories.

  • Confidence in Internet Marketing: 68% of respondents found digital marketing “quite” or “very effective.”


Conclusion


In summary, while SMBs recognize the potential of digital marketing, many are hesitant to commit significant resources. It’s a paradox—confidence in digital channels is high, yet actual investment remains low.


“You can't just ask customers what they want and then try to give that to them. By the time you get it built, they’ll want something new.” — Steve Jobs. The onus is on marketing agencies like GMB Fox to not only educate but also empower these businesses to make the leap into digital marketing.


In a digital world where visibility is everything, GMB Fox ensures your business isn’t just online—it’s the first choice customers make. Let us handle the complexities of digital marketing, so you can focus on what truly matters: growing your business.

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