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Writer's pictureAilane Joy Ferrer

Online Sources of Clicks & Calls for Local Businesses: The Ultimate Guide for SMBs

Updated: 6 days ago


The Ultimate Guide for SMBs

In the world of local business, the way consumers find you is changing faster than a TikTok trend. If you’re still clinging to outdated marketing methods, it’s time to level up your game and invest in local SEO. Here’s the deal: every click and call your business receives can make or break your bottom line. But how do you know where to put your efforts? Let’s dive into some eye-opening insights that will transform the way you think about online marketing.


The Power of Local SEO


First things first, let’s address the elephant in the room—local search is no longer optional. According to recent findings, organic search and Google Places are the heavy hitters in driving traffic and leads to local businesses. In fact, organic search delivers the best ROI, with local searches generating a staggering 3x more traffic than other platforms like Bing Local and Yahoo Local. Think about it: when potential customers are searching for services, if you’re not ranking high, you’re missing out on a goldmine.


“If you’re not online, you’re invisible. And in today’s marketplace, invisibility is a fast track to obscurity.”

The Clicks and Calls Landscape


So, which online channels should you focus on? Here are the key takeaways from the latest research:


  1. Organic Search Reigns Supreme: Not only does organic search deliver the highest quality leads, but it also drives the most website traffic and phone calls. It’s like having a personal billboard that doesn’t come with a monthly rental fee.

  2. Google Places Is Your Best Friend: Having a Google Business Profile is non-negotiable. This tool not only helps with visibility but also serves as a direct line to customers. In fact, it outperforms other platforms in traffic generation.

  3. Don’t Waste Your Time on Social Media: Despite all the hype, social channels like Facebook and Twitter are considered to be poor sources of ROI. Sure, they have their place for brand awareness, but when it comes to actual conversions? Not so much.

  4. Calls Are Just as Important as Clicks: Many businesses overlook the fact that phone calls are often the final step in the customer journey. Research shows that 77% of smartphone users contact a business after searching for local information. So, having a strong online presence isn't just about getting clicks; it’s about converting those clicks into meaningful interactions.

  5. Be Ready to Adapt: The digital marketing landscape is fluid, and what works today may not work tomorrow. Be prepared to pivot your strategy based on performance metrics. After all, if you’re not tracking your ROI, you’re essentially throwing spaghetti at the wall to see what sticks.


"The best way to predict the future is to create it. And in the digital world, that means staying ahead of the trends."

Make the Right Moves


If your business isn’t capitalizing on local SEO, you’re leaving money on the table. Allocate your marketing budget wisely—focus on organic search, Google Places, and traditional SEO. Remember, local consumers are doing their homework before making a purchase, and if your business isn’t showing up, they’ll go with someone who does.


Investing in local SEO isn’t just about clicks and calls; it’s about building a sustainable future for your business. In a world where competition is fierce and attention spans are short, your online presence could be the difference between thriving and merely surviving.


In a digital world where visibility is everything, GMB Fox ensures your business isn’t just online—it’s the first choice customers make. Let us handle the complexities of digital marketing, so you can focus on what truly matters: growing your business.


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