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Writer's pictureAilane Joy Ferrer

New Academy Course: A Beginner’s Guide to Generating and Managing Reviews

By Kate Herbert-Smith


In the world of local SEO, reviews are your secret weapon. Think about it—when you’re about to make a purchase or choose a service, what’s the first thing you do? You check the reviews. And guess what? Your potential customers are doing the exact same thing.


Reviews aren’t just nice to have; they’re a crucial part of your online presence. They build trust, influence buying decisions, and can even boost your visibility in local search results. But managing reviews? That can feel like a full-time job. Luckily, we’ve got your back.



Introducing: A Beginner’s Guide to Generating and Managing Reviews


We know review management can seem like a daunting task. You’re juggling multiple platforms, keeping an eye on fake reviews, responding to negative feedback, and trying to gather fresh reviews—all while running your business. That’s why we’ve teamed up with SEO expert Levi Williams-Clucas to create our latest BrightLocal Academy course: A Beginner’s Guide to Generating and Managing Reviews.


This course is your roadmap to mastering reviews. Over six lessons, Levi will break down everything you need to know—from understanding the basics of review management to crafting a strategy that works for your business.


What You’ll Learn:


  • What Review Management Is and Why It Matters: Discover how reviews impact your local search rankings and why they’re critical to your online reputation.

  • Building a Review Strategy: Learn how to create a game plan that consistently generates positive reviews while mitigating the impact of negative ones.

  • Generating and Monitoring Reviews: We’ll show you the best practices for gathering reviews and how to keep track of them across multiple platforms without losing your sanity.

  • Handling Negative and Fake Reviews: Not all reviews are glowing, and that’s okay. Levi will teach you how to respond to negative feedback and what to do when you spot a fake review.

  • Using Reviews to Boost Your Online Presence: Finally, learn how to leverage your reviews to enhance your business’s visibility and reputation.


Who Should Take This Course?


This course is designed for anyone who wants to get serious about review management. Whether you’re an agency SEO looking to boost your clients’ local visibility or a small business owner who wants to take control of your online reputation, this course is for you. It’s straightforward, actionable, and packed with expert advice.


How to Get Started


Getting started is easy, whether you’re already a BrightLocal customer or just discovering us. Here’s how:


  • If You’re a BrightLocal Customer: Log into your account, head to the ‘Learning Resources’ tab, and select ‘BrightLocal Academy’ from the dropdown menu. You’ll need to create a free BrightLocal Academy account, but once you’re in, you can enroll in A Beginner’s Guide to Generating and Managing Reviews.

  • If You’re New to BrightLocal: No worries! You can join BrightLocal Academy for free. Just follow this link, create your account, and you’re all set to start learning.


Why You Need This Course


In today’s digital landscape, reviews are everything. They can make or break your business. This course gives you the tools and knowledge you need to turn reviews into your competitive edge. Whether you’re looking to drive more traffic, improve your local search rankings, or simply build a stronger relationship with your customers, managing your reviews effectively is a must.


So, what are you waiting for? Enroll today and take the first step toward mastering your online reputation.


In a digital world where visibility is everything, GMB Fox ensures your business isn’t just online—it’s the first choice customers make. Let us handle the complexities of digital marketing, so you can focus on what truly matters: growing your business.

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