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Writer's pictureAilane Joy Ferrer

Mastering Google Business Profiles for Multi-Location Businesses

Updated: 17 minutes ago


Google Business Profiles
Multi-Location Businesses

In today's digital marketplace, standing out is more than just having a presence—it's about being seen and chosen. Did you know that 80% of consumers rely on search engines to find local information? If you want to be the go-to choice for potential customers, your Google Business Profile (formerly Google My Business) is your most powerful tool.


For multi-location businesses, managing Google Business Profiles presents unique challenges. Whether you’re a franchise, corporate chain, or service-area business, ensuring consistency and accuracy across hundreds (or even thousands) of listings can feel daunting. But fear not! Google has made strides in simplifying this process, especially for enterprise brands.


The Power of Bulk Management


In the past few years, Google has rolled out numerous features to enhance the management of multiple locations. One standout addition is the agency dashboard, designed to streamline the oversight of various brands and locations in one intuitive interface. This means that if you’re handling dozens or hundreds of locations, you can do it efficiently without the headache of clicking through each one individually.


Bulk Importing: A Game-Changer


The bulk import feature allows you to update existing locations or create new ones swiftly. Here's a straightforward step-by-step guide to get you started:


  1. Choose Your Path: You can either create a new template or download your existing locations. Simply click on ‘Download Locations’ in your Google Business Profile dashboard. This download provides an Excel or CSV format of all your locations.

  2. Edit with Precision: After downloading, review the data, ensuring compliance with Google's formatting guidelines. Each location must have a unique store code, which is crucial for maintaining the integrity of your listings.

  3. Import with Confidence: Once you've made your edits, click the blue plus sign and select ‘import locations from file’. Google will review your spreadsheet and provide an Import Summary detailing the changes before you hit submit.

  4. Watch for Updates: While many changes take effect almost immediately, more significant alterations, like business name or address changes, can take up to 48 hours. Keeping track of these changes ensures you're not left in the dark.


As Google states, “Consistency is key to optimizing your business visibility.” This is especially true when it comes to bulk editing.


Navigating the Verification Process


To manage multiple locations effectively, you need to claim and verify each one. Standard verification processes can be tedious, requiring postcards or calls. Bulk verification, however, is a lifesaver for businesses with ten or more locations. Here’s the scoop on eligibility:


  • All locations must be loaded to your account, with no duplicates.

  • Accuracy is paramount; ensure your business details match real-world signage.

  • For businesses with name or category variations, ensure you have sufficient evidence to prove they’re managed under the same business.


Common Questions Addressed


  • Which fields can't be edited in bulk? Store codes and map pin coordinates are off-limits for bulk edits, as well as Google Posts.

  • Can service area businesses apply for bulk verification? Unfortunately, they cannot. Manual verification is required for these types of businesses.

  • Do you need bulk verification for bulk uploads? Nope! All users have access to bulk import their data.


Final Thoughts


Managing Google Business Profiles for multi-location businesses doesn’t have to be a headache. With the right tools and knowledge, you can streamline the process and enhance your visibility. As a savvy business owner, remember that in a digital world where visibility is everything, GMB Fox ensures your business isn’t just online—it’s the first choice customers make. Let us handle the complexities of digital marketing, so you can focus on what truly matters: growing your business.

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