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Writer's pictureAilane Joy Ferrer

58% of Local Consumers Dislike Local Ads in Google’s Local Pack

Updated: 4 days ago


58% of Local Consumers Dislike Local Ads in Google’s Local Pack

Last week, the digital landscape shifted once again, as we learned that Google’s local results will soon feature a paid listing, effectively turning our beloved 3-pack into a 2-pack. Yes, you heard it right! This change is set to squeeze the space for organic local results, making local search ranking an even tougher game.


Joy Hawkins brought this news to light while attending SMX Advanced in Seattle, sharing a grainy image that hinted at a traditional 3-pack but included an Ad label for the top result. It's a move that many in the industry are already labeling as a game-changer.


What’s the Buzz?


We conducted a survey of 690 consumers in the USA to gauge their reactions to this impending shift. We asked them to envision themselves searching for a local dentist and presented them with a mock-up of how these new results might appear.


Key Findings:


  • Click Preferences: Surprisingly, 43% of respondents indicated they would click on the bottom (3rd) business listed, while only 36% would choose the top (1st) option. This suggests that consumers are prioritizing other factors, like reviews, over just ranking position.

  • Review Influence: A whopping 47% of participants selected a business based on its positive review stars, highlighting the critical importance of a robust review strategy as the local landscape evolves.

  • Ad Recognition: Interestingly, 60% of consumers did notice the Ad icon next to the top result, showing that searchers are becoming increasingly accustomed to seeing paid placements in their results.


The Consumer Sentiment


When we asked participants how they felt about these paid ads, the reactions were mixed:


  • Positive Reactions: 42% of consumers expressed a willingness to accept paid ads as long as the businesses were relevant to their search.

  • Negative Reactions: On the flip side, 44% of respondents voiced their dislike for paid ads, and 14% felt “tricked” by Google for presenting paid listings in local results.


This paints a complex picture for local business owners. While some consumers are open to the change, a significant portion is wary of how these ads might affect their search experience.


Navigating the New Landscape


In a world where consumer trust is paramount, the introduction of paid ads into local search results could pose challenges. Many users value the local relevance of their search results and may feel disheartened if they start to see less relevant ads taking precedence over businesses that genuinely serve their communities.


As the dust settles from this announcement, one thing is clear: local business owners and SEOs will need to adapt once again. Strategies like optimizing your Google My Business (GMB) listing, citation building, and possibly working with a dedicated local SEO consultant will be essential in navigating this new landscape.


In a digital world where visibility is everything, GMB Fox ensures your business isn’t just online—it’s the first choice customers make. Let us handle the complexities of digital marketing, so you can focus on what truly matters: growing your business.


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